NetcarePlus Policy Holder Experience Survey
Do you make use of a broker?
Yes
No
1. Rate your overall experience with NetcarePlus so far.
Please rate on a scale of 1 to 5, with 1 being poor, 5 being excellent, and 3 indicating that we met your expectations.
1
2
3
4
5
2. Rate your recent interactions with our service centre.
Please rate on a scale of 1 to 5, with 1 being poor, 5 being excellent, and 3 indicating that we met your expectations or N/A.
1
2
3
4
5
N/A
3. Rate your experience with the claims process.
Please rate on a scale of 1 to 5, with 1 being poor, 5 being excellent, and 3 indicating that we met your expectations or N/A If you have not submitted a claim.
1
2
3
4
5
N/A
4. How likely are you to recommend NetcarePlus to your friends and family?
Please rate on a scale of 1 to 5, where 1 means "not at all" and 5 means "without hesitation".
1
2
3
4
5
5. Anything you would like to share with us.
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